Frequently Asked Questions
Everything you need to know about your SW-Motech UK order.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days. Express next-day delivery is available for orders placed before 2 PM Monday through Thursday.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring your chest and waist to compare against our specific garment dimensions for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow your parcel's journey.
Are your garments sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled synthetic fibers, and we work exclusively with certified fair-trade factories.